Privacy Policy
Vishwa Samiridhi Foundation (“Foundation”, “we,” “our,” “us”) respects and values your privacy and is committed to protecting it. This Privacy Policy explains how we collect, store, use, and safeguard personal information obtained through our website at www.vishwasamiridhi.com. By using this website, you agree to the practices described herein, in accordance with the Information Technology Act, 2000 and applicable rules.
We consider protection of your privacy a fundamental principle. We recognize that your personal information is one of our most important assets. All information collected is stored and processed on secure servers that are protected by appropriate physical and technological safeguards in compliance with the Information Technology Act, 2000. If you do not agree to your information being used or transferred in this manner, you are advised not to use our website.
Personal information collected by us may include your name, age, occupation, user ID and password if you register on the website, email address, mailing address, telephone number, payment processing details in the case of donations, limited personal details required for volunteering or partnerships, and any other data reasonably required by the Foundation for legitimate organizational purposes. Technical information may also be collected through cookies and similar technologies to improve user experience. You may disable cookies in your browser; however, some website features may not function properly without them.
We use personal information to operate and improve the website and services, to process donations and issue official receipts, to respond to enquiries, to manage volunteer or partner participation, to comply with statutory and regulatory requirements including those under the Foreign Contribution Regulation Act (FCRA), the Foreign Exchange Management Act (FEMA), the Prevention of Money Laundering Act (PMLA), the Income Tax Act, and other applicable laws of India, and to prevent fraud or misuse. We do not sell or rent your personal information to third parties. Information may be shared with authorized service providers such as payment processors and secure hosting partners, solely for the purposes outlined in this policy and subject to confidentiality obligations.
All financial transactions on this website are processed through authorized and secure payment gateways. The Foundation is not a bank or financial institution and functions only as a facilitator of electronic payments. Indian nationals must donate in Indian Rupees through domestic gateways, while foreign donors must contribute through authorized foreign payment channels. Transactions are subject to banking and network regulations, and the Foundation is not liable for authorization failures, payment declines, or issues arising from circumstances beyond its control. Donations are generally non-refundable. In the event of an erroneous transaction, a written refund request may be submitted to info@vishwasamiridhi.com within two working days. Refunds, if applicable, will be processed within fourteen working days for domestic donors and fifteen working days for international donors, subject to banking procedures and compliance requirements.
We comply with applicable Anti-Money Laundering guidelines issued by the Reserve Bank of India and other laws and regulations relating to financial integrity. Users are responsible for ensuring that their interactions and contributions are lawful, and the Foundation will not be held responsible for disputes between users. Any misuse of the website or unlawful activity may result in suspension of access.
By providing your email address and telephone number, you consent to receive communications from us relating to donations, volunteering, events, and updates. We will not send promotional messages unless you have expressly consented to receive them. From time to time, we may display or share promotional offers from authorized payment partners. These are provided purely as a convenience, and we are not responsible for their accuracy, terms, or availability.
Our website may contain links to third-party websites or social platforms. The Foundation is not responsible for the privacy practices, content, or security of such external services, and your interactions with them are governed by their respective privacy policies.
The website and all information, materials, and services provided through it are made available on an “as is” and “as available” basis without warranties of any kind, except as specifically stated in writing. We do not guarantee that the website will be continuously available or error-free, and nothing on the website constitutes legal, financial, or medical advice.
This Privacy Policy is an electronic record under the Information Technology Act, 2000 and applicable rules, and does not require physical or digital signatures. It must be read together with our Terms and Conditions. This Policy is governed by the laws of India, and any disputes shall fall under the exclusive jurisdiction of the courts at Ernakulam, Kerala. Disputes will be resolved by arbitration under the Indian Arbitration and Conciliation Act, 1996, before a sole arbitrator appointed by the Foundation. The seat of arbitration shall be Ernakulam, Kerala, and proceedings shall be conducted in English.
For any questions, concerns, or requests relating to this Privacy Policy, you may contact us at info@vishwasamiridhi.com or by post at Vishwa Samiridhi Foundation, Suite 767, 2nd Floor, KC Arcade, Thuthiyoor Road, CSEZ P.O, Kakkanad, Ernakulam 682037, Kerala, India.
In accordance with the Information Technology Act, 2000 and applicable rules, the Grievance Officer for Vishwa Samiridhi Foundation is Mr. Kuruvilla Mathew, who can be contacted at the same address and at the email info@vishwasamiridhi.com.
